Careers

TITLE OF POSITION: CHIEF EXECUTIVE OFFICER/AGENCY ADMINISTRATOR RISK OF EXPOSURE TO BLOODBORNE PATHOGENS – LIMITED

DUTIES OF POSITION

• Implement Governing Body directives or policies.
• Oversee fiscal management.
• Comply with applicable laws and regulations.
• Monitor quality and appropriateness of services and products and assures their availability.
• Program planning, development, administration, and evaluation.
• Overall administration of the agency and its affiliated companies.
• Represent the organization to other groups, agencies, and the general public.
• Keep the Governing Body and staff informed of current organizational, community, and industry trends.
• Develop policies and guidelines of operations.
• Seek and encourage input from other administrative and service personnel.
• Provide professional input to related administrative systems.

POSITION RESPONSIBILITIES

• Participate in the formulation of a business plan strategic goals, resource allocation plan(s) and budgets.
• Consult, plan and work with management staff in policy formulation and program development and implementation including matters of staffing for the agency.
• Assist in the evaluation of community needs and plans appropriate programs/services.
• Assists in the direct implementation of service goals and objectives, as well as plays a vital role in completing cost/benefit analysis.
• Participate in selective conferences and workshops to promote knowledge in community health and care trends, job performance efficiency and overall professional growth.
• Establish personal goals and objectives for advancement.
• Negotiate and enter into contractual agreements on behalf of the agency.
• Direct and monitor organizational improvement activities. Responsible for the evaluation of direct subordinates.

JOB CONDITIONS

• Position is stressful in terms of meeting deadlines.
• Position requires minimal lifting of office records and printouts.
• Position is primarily a desk job which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.
• Travel may be required by car or airplane to local, out-of-town, or state seminars, conferences or meetings.
• The ability to communicate well, both verbally and in writing is required.

EQUIPMENT OPERATION
The job requires the ability to utilize a PC, calculator, multi- line telephone, and other related office equipment and to understand and use the Electronic Visit Verification (EVV) System.

COMPANY INFORMATION
Has access to all client medical records and client financial accounts, personnel records and company financial records, which may be discussed with all management staff.

QUALIFICATIONS

• BA in Business, Public Administration or Accounting preferably, with a health emphasis.
• Minimum 2 years previous experience in home care with two years in supervisory, administrative or consultant positions.
• Extensive knowledge of home care regulations and funding sources.
• Ability to demonstrate self-confidence and positive attitude toward self and others and maintains commitment and enthusiasm to goal achievement.
• Ability to develop and implement improved methods of operation.
• Ability to identify and evaluate personal strengths and weaknesses of self and others.

TITLE OF POSITION: CHIEF FINANCIAL OFFICER/FINANCIAL DIRECTOR

TITLE OF IMMEDIATE SUPERVISOR: CEO/ PRESIDENT RISK OF EXPOSURE TO BLOODBORNE PATHOGENS – LIMITED

DUTIES OF POSITION

• Organizes and administers the business and financial activities of the agency, advises the CEO and Business other management about financial trends affecting the agency and oversees IT functions.

RESPONSIBILITIES OF POSITION

• Develop and maintain systems and procedures for agency financial operations.
• Prepare/receive/evaluate financial statements and reports.
• Provide for a centralized filing system for all materials related to fiscal functions.
• Provide for the collection and dissemination of statistical data.
• Provide for the maintenance of all financial manuals.
• Provide for a complete and accurate accounting of all business transactions.
• Provide for billing services and collection of fees for service income.
• Prepare monthly invoices and statements for contracts.
• Assist with audits.
• Perform other related functions as requested.

JOB CONDITIONS

• Position is stressful in terms of meeting deadlines.
• Position requires minimal lifting of office records and printouts.
• A position is primarily a desk job which essentially involves sitting, standing, stooping and walking, as well as an inordinate amount of telephone communication.
• Travel is required, by car or airplane, to local, out-of-town or state seminars, conferences or meetings.
• The ability to communicate well, both verbally and in writing is required.
• The job requires the ability to utilize a PC, calculator, multi-line telephone, and other related office equipment.

COMPANY INFORMATION

• Has access to all client records and client financial accounts, personnel records and company financial records, which may be discussed with all management staff.

POSITION QUALIFICATIONS

• College degree with related business courses or experience.

TITLE OF POSITION: DIRECTOR OF HUMAN RESOURCES

TITLE OF IMMEDIATE SUPERVISOR: CEO RISK OF EXPOSURE TO BLOODBORNE PATHOGENS – LIMITED POSITION

DUTIES OF POSITION

• Is responsible for managing the Human Resources Department and overseeing all personnel issues.

• Responsible for the recruitment and selection of employees based on applicants’ credentials and qualifications including training and licensure.
• Use a consistent and non-discriminating process to select employees as follows:
• Conduct personal interviews with all applicants at the time of recruitment and selection.
• Obtain two written or verbal follow-up of employment references and job history.
• Verify education, experience, training, licensure or certification, as appropriate to job responsibilities.
• Select and employ qualified individuals without regard to gender, race, age, creed, handicap, sexual orientation, or national origin.
• Coordinate an orientation program for all new employees, including an introduction to the organization, staff and employee rules and responsibilities.
• Ensure that all employees receive ongoing education, including in-services, training and other activities to maintain and improve staff competence.
• Ensure that all employees meet their required mandatory training, keeps records of in-services and files employee’s certificate of attendance in the employee personnel folder.
• Ensure that all employees are meeting the performance expectations stated in his/her job descriptions by collaborating with the supervisors.
• Ensure that all employees follow the mandatory requirements for employment.
• Responsible for other miscellaneous duties including the following:
• Maintains strict professional ethics, confidentiality and privacy of the client and/or family members.
• Participates in personnel policies revisions, when requested.
• Assumes responsibility for own personal and professional growth.
• May be requested to attend outside meetings and/or conferences.

JOB CONDITIONS

• Position is stressful in terms of meeting deadlines.
• Position requires minimal lifting of office records and printouts.
• A position is primarily a desk job which essentially involves sitting, standing, stooping and walking, as well as an inordinate amount of telephone communication.
• Travel is required, by car or airplane, to local, out-of-town or state seminars, conferences or meetings.
• The ability to communicate well, both verbally and in writing is required.

EQUIPMENT OPERATION

• Utilization of CRT, calculator, multi-line telephone, copy machine, basic medical equipment, Electronic Visit Verification system.

COMPANY INFORMATION

• Has access to all client records, personnel records and client financial accounts which may be discussed with the CEO, Director of Finance, Employee Relations and Quality Assurance department staff, as well as outside government agencies.

POSITION QUALIFICATIONS

• Must have a college degree.
• At least three years of experience in interviewing and recruitment of qualified applicants is required.
• Strong leadership and excellent interpersonal relationship abilities are essential.

TITLE OF POSITION: STAFFING COORDINATOR

TITLE OF IMMEDIATE SUPERVISOR: CEO OR HUMAN RESOURCES DIRECTOR

DUTIES OF POSITION

• Maintains the quality of client care/services in accordance with the agency’s objectives and policies, through planning, coordination, and implementation and evaluation of the home services provided.

POSITION RESPONSIBILITIES

• Coordinates and schedules the daily workload of each staff member/ contractor thereby utilizing agency personnel to their fullest capacity.
• Provides daily supervision of caregiver employees to ensure the quality of services and maintenance of standards.
• Reviews and investigates the sent authorizations, diagnoses, medical history, medications, fee status and other procedures from the records of clients.
• Directs staff toward the appropriate use of community resources.
• Appraises staff performance during their probationary period and annually, provides the teaching and counseling necessary to enhance the delivery of services and the development of direct care staff.
• Identifies and evaluates client needs and appropriateness of home care by reviewing the initial intake screening form before assignment of direct care staff.
• Develop the plan of care after assessing the client and consulting the client and/or family member/responsible person.
• Review and update care plans per policy.
• Assists with the orientation of new professional staff to familiarize them with agency policies and procedures.
• Sees clients in the home setting as needed.
• Participates in client record reviews.
• Reviews each schedule for discharges and direct care staff supervisory visits.
• Ensures that all pertinent paperwork is in the client record and is complete.
• Ensured the agency’s continuing education program i.e. in-service education and continuing training.

TITLE OF POSITION: OFFICE MANAGER / OFFICE SYSTEMS COORDINATOR

TITLE OF IMMEDIATE SUPERVISOR: DIRECTOR OF HUMAN RESOURCES OR CEO

DUTIES OF POSITION

• Oversees the operations of the office, including maintaining current employee personnel files, answering all phone calls, preparing and maintaining the agency’s payroll system, and compiling statistics necessary for the Agency Manager.

POSITION RESPONSIBILITIES

• Maintain all staff and contract personnel files.
• Maintain master files of personnel evaluations and makes copies on a monthly basis for the appropriate department supervisor.
• Keep all evaluation forms current.
• Send deficiency notices to personnel.
• Act as receptionist for the office, answering inquiries of general nature from applicants, visitors, and professional staff, assisting them in a friendly and cooperative manner.
• Assist in miscellaneous bookkeeping functions.
• Submit bills to appropriate health care agencies.
• Assist the full-time and part-time payroll procedures.
• Assume various duties as directed by the Administrator in the area of personnel and accounting.

TITLE OF POSITION: PERSONAL SUPPORT SPECIALIST (PSS)

TITLE OF IMMEDIATE SUPERVISOR: DIRECTOR OF HUMAN RESOURCES, OR STAFFING COORDINATOR RISK OF EXPOSURE TO BLOODBORNE PATHOGENS – LIMITED

DUTIES OF POSITION

As a PSS, you will provide supportive and personal services for clients with consideration of their dignity and privacy. Caregivers at Orat-Comfort Home Care LLC are certified in the state of Maine as Personal Support Specialists, formerly titled Personal Care Attendants. Provides services in the person’s home under the direction, instruction, and supervision of the Staffing Coordinator/Director of Human Resources.

QUALIFICATIONS/EDUCATIONAL REQUIREMENTS

• Graduate of an accredited High School or equivalent preferred.>
• Ability read, write and follow directions.>
• At least 18 years of age and has demonstrated competency.>
• Personal Support Specialist Certificate (or agrees to complete training and attain certificate within six months of hire).>
• Work positively and favorably with clients, families, and staff.>
• Demonstrate compassion, responsibility, and cheerful attitude.>
• Able to demonstrate competency in all areas of training for personal care.>
• Clear Tuberculosis screening.>
• Willing to follow COVID-19 guidelines.>
• Ability to pass criminal/registry background checks.>

JOB RESPONSIBILITIES

Personal Support Specialists must be able to perform the following essential job functions with or without reasonable accommodations.

• Follows the plan of care to provide safe, competent care to the client.
• Follows the instructions of the Personal Support Specialist Supervisor in providing personal assistance services.
• Encourages the client to become as independent as possible according to the care plan.
• Gives simple emotional support to the client and members of the client’s family to ensure trust.
• Provide assistance with hygiene such as bathing, oral care, and dressing.
• Assist with food preparation; serve food, performs errands, light housekeeping, laundry, wash dishes.
• Have knowledge of agency policy and procedures.
• Perform and record accurate measurements (i.e. vital signs, or intake/output as instructed in the care plans).
• Observe and report any safety hazards found in the client’s home or any significant observations regarding the client.
• Support occurs in the home and may include providing personal care, assistance with daily living activities, teaching/developing skills, assisting in communication and self-expression, and ultimately supporting the individual in meeting his or her own goals.
• Report client complaints to the Personal Support Specialist Supervisor.
• Maintain client confidentiality/adheres to HIPAA requirements and agency policy and procedures manual.
• Possess the ability to follow written and oral instructions.
• Report abnormal findings in client’s conditions as observed and per service plan to Personal Support Specialist Supervisor.

WORKING CONDITIONS

• Hearing, eyesight, and physical dexterity must be sufficient to perform a physical assessment of the client’s condition and to respond according to law, regulation, policy and/or practice.
• On occasion, may be required to bend, stoop, reach and move client weights up to 250 pounds.
• Depending on the needs of the client, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items up to 50 lbs., walking or standing for extended periods of time or providing support through approved interventions.

REQUIRED TRAININGS

• New employee Orientation
• CPR/First Aid
• Abuse, Neglect and Exploitation
• Blood Borne Pathogens
• HIPAA/Privacy and Confidentiality
• Pass PSS Certification training.